Legal Stuff

Privacy Policy for House of Nevin

At House of Nevin, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your data when you visit or make a purchase from our website.

1. Information We Collect

We collect several types of information from our customers to provide a seamless shopping experience:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number.

  • Device Information: We automatically collect data about your device, including your IP address, browser type, time zone, and how you interact with our site using cookies and pixels.

  • Communication Data: If you sign up for our newsletter or contact us with questions, we store your email address and any information you voluntarily provide.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders, process payments, and arrange for shipping.

  • Communicate with you regarding your orders or inquiries.

  • Screen for potential risk or fraud.

  • Provide you with information or advertising relating to our fabric collections, if you have opted in to receive marketing.

3. Sharing Your Information

We share your Personal Information with third-party service providers to help us operate our store:

  • E-commerce Platforms: We use platforms like Shopify to power our online store.

  • Payment Processors: We use secure third-party processors to handle transactions.

  • Analytics: We use Google Analytics to understand how our customers use the site.

4. Data Security & Retention

We take reasonable precautions to protect your personal information in accordance with North Carolina's Identity Theft Protection Act. This includes using encryption (SSL) for transmitted payment data. We retain your order information for our records unless and until you ask us to delete it.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the personal information we hold about you.

  • The right to request that your personal information be corrected or deleted.

  • The right to opt-out of marketing communications at any time.

6. Children’s Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

House of Nevin

Terms of Service

Effective Date: May 8, 2026

Welcome to House of Nevin. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions.

1. Overview

This website is operated by House of Nevin. Throughout the site, the terms “we”, “us” and “our” refer to House of Nevin. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products and Pricing

  • Fabric Accuracy: We make every effort to display the colors and textures of our fabrics as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

  • Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product (or any part thereof) at any time.

  • Inventory: While we strive for accuracy, we reserve the right to limit the quantities of any products or services that we offer.

3. Orders and Payments

  • Acceptance: We reserve the right to refuse any order you place with us. This may include orders that appear to be placed by dealers, resellers, or distributors.

  • Billing: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • Sales Tax: As a North Carolina-based business, we collect applicable sales tax on orders shipped within North Carolina, as required by N.C. Gen. Stat. § 105-164.8(b).

4. Shipping and Delivery

  • Shipping costs and estimated delivery times are provided at checkout.

  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5. Returns and Refunds

  • Cut Yardage: Please note that because fabric is cut specifically to your order, we generally do not accept returns on cut yardage unless the item is defective or we sent the incorrect item.

  • Defects: If you receive a defective product, please contact us within [Insert Number] days of receipt to arrange for a replacement or refund.

6. Intellectual Property

All content on this site, including images of our fabrics, logos, and text, is the property of House of Nevin and is protected by copyright laws. You may not reproduce, duplicate, or sell any portion of the service without express written permission.

7. Limitation of Liability

House of Nevin shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

8. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of North Carolina.

9. Changes to Terms

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these terms by posting updates to our website.

Returns and Refunds Policy

Thank you for shopping at House of Nevin. We take great pride in the quality of our fabrics and want you to be satisfied with your purchase.

Please read our policy carefully before placing your order, as we have strict guidelines regarding returns and refunds.

1. All Sales Final

Due to the nature of our products—specifically that fabric is custom-cut from the bolt to your specific yardage requirements—all sales are final.

Once an order has been cut and processed, we cannot offer returns, exchanges, or refunds for any reason, including:

  • Change of heart or "buyer's remorse."

  • Incorrect yardage ordered by the customer.

  • Discrepancies in color due to monitor or screen settings.

2. Color Accuracy

We strive to photograph our fabrics in natural lighting to provide the most accurate representation possible. However, because colors can vary significantly between different screens and mobile devices, we cannot guarantee an exact color match. If a precise color match is required, we recommend contacting us about ordering a sample/swatch (if available) before committing to a larger purchase.

3. Contact Us

If you have any questions about our fabric or this policy before making a purchase, please reach out to our team:

  • Email: HouseofNevin739@gmail.com